HAMMERHEAD KAYAKS WARRANTY POLICY

 

HAMMERHEAD KAYAKS 2 YEAR LIMITED WARRANTY

*** PLEASE NOTE – YOU MUST POSSESS A VALID SALES RECEIPT OF PURCHASE FOR A WARRANTY TO BE ELIGIBLE FOR PROCESSING.

 

Terms and Conditions

For the original retail purchaser Hammerhead Kayaks are warranted against material or manufacturing defects in the hull or drive system (if applicable) for a period of 2 years from date of original purchase. Warranty only applies to original buyer (consumer) and is not transferable. Hammerhead kayaks shall not be held responsible for any loss, injury or damages resulting from the owning, use of or transportation of kayak.

 

Limitations and Exclusions

This limited warranty does not apply to:

  • Normal wear and tear and aging of kayak

  • Kayaks damaged by extreme weather or environmental conditions.

  • Kayaks damaged by accident, neglect, improper use or handling, including but limited to strap damage.

  • Kayaks sold as “demos” or in “as is “condition.

  • Any kayak that has been structurally altered

  • Kayaks used for commercial or rental purposes.  (These kayaks will have 6 months warranty.)

  • Color variance or fading is not covered by warranty.

  • Punctures resulting from use, shipping or normal transportation of kayak.

Obtaining Warranty Service

If you feel your kayak may have a defect covered by this warranty, you should return the kayak to the nearest Authorized Hammerhead Kayak dealer for inspection. If the dealer and or Hammerhead Kayaks determines the defect was caused by defective material and or workmanship Hammerhead Kayaks (at its sole discretion), will repair or replace the defective part or kayak.  Transportation cost associated with the return and or shipment of kayak is the sole responsibility of the customer. Warranty is only valid with a valid sales receipt clearly stating date of purchase. Warranty is extended to the original retail buyer and is not transferable.